We dispatch products from Monday to Saturday. Once you place the order, we will dispatch it within 5-20 working days depending on the product. All customized/embroidered garments are usually made as per your size and specifications. Hence, your order takes time to be delivered to the shipping address. However, in certain cases, we are able to deliver within 7 days working days. Please email us at contact@bonsoir.co.in to see if an early delivery is possible.

Note:- Returns are not available for international orders.

For International Orders:- Custom duties if any to be borne by customer.

We have a 2 day return policy, which means you have 2 days after receiving your item to request a return for store credit.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

All returns will be in the form of a website credit note which is valid for 1 month from the date of acceptance of return.

The credit note will be one time redeemable only and cannot be used for multiple billings.

To initiate a return, you can contact us at contact@bonsoir.co.in Once your return is received and accepted, we will send you an email to notify you that we have received your item. We will also notify you of the approval or rejection of your refund. If your return is accepted, we will generate a unique credit note and notify you about the same.

A flat fee of ₹250/- will be deducted from the credit note as delivery charges for the return of the product.

Customised products cannot be exchanged or returned

Note:- Returns are not available for international orders.

Feel free to reach out to us on contact@bonsoir.co.in if you have any questions related to returns.